Workshop Guidance & Guarantees
48 hrs
dispatch on custom engraving
30 days
return policy on all orders
2 years
full workshop warranty
Essential details on solid hardwood joinery, laser engraving options, shipping speed, and watch winder technical specifications.
How does laser engraving work?
What are shipping and return terms?
Laser engraving is complimentary on every box lid. Enter up to three initials during checkout. Custom engraved boxes dispatch within 48 hours with zero added fee.
Orders over $150 ship free within the continental United States. We offer a 30-day return window and a 2-year warranty on all solid hardwood builds.
Why does hardwood grain vary?
How operate the watch winders?
We select solid American black walnut, white oak, and cherry. Natural grain patterns and oil absorptions vary slightly, giving every box its distinct character.
Our watch winders utilize silent Japanese motors with four turn-per-day modes. They run on AC power or batteries and carry our full 2-year workshop warranty.
Custom Workshop Inquiries
Our Austin team assists with tailored dimensions, custom monogramming arrangements, and corporate gifting orders.